Performance management is a strategic process that is geared at improving the engagement of employees in the workplace. It involves the day-to-day management of employees and teams within the workplace. This is done by line managers. Performance management also involves the assessment of individual performance through formal frameworks. Both of these help in improving and developing an employee.
Performance management should be built on consistent and constructive feedback. This enables an organization to be able to develop talented employees. Feedback ensures that you are aware of the progress of set goals. It also increases employee productivity. They feel valued when feedback from them is sought occasionally.
Performance management involves the identification and definition of expectations. This is what is required of employees. Tasks performed by employees need to be aligned with business objectives. Goals are set to enable the development of employee skills. Areas, where an employee needs to develop, can be some of the goals be included here. Routine review of performance is needed to identify the progress of employees.
Proper performance management systems save time for managers. It limits the micromanagement of employees. Managers can focus on their responsibilities without worrying about what employees are doing. This helps in saving costs that are incurred by time lost when business objectives are not met.
Tasks that an employee needs to do become clearer during performance management. Goals are set during this process. One is able to understand his or her role in the business. This limits confusions and misunderstandings within the workplace.
The implementation of this process allows for autonomy. Employees are able to become independent within the workplace. They can be able to concentrate on their roles thereby increasing productivity. It prompts them to strive and meet set goals before review periods.
Performance management can be able to identify training needs that are required in an organization. It can highlight areas of concern for managers and executives. Corrective measures such as workshops and on-the-job training can be introduced to fulfill training needs.
Internal staffing decisions can also be made through performance management. This can lead to the realization of succession planning. Forecasts can be done to determine future needs from data collected during performance management.
SMART guidelines need to be followed when setting employee objectives. These objectives need to be specific, measurable, achievable, relevant and time-bound. These guidelines can help in achieving business goals such as increased revenue and improving quality.
Regular communication is critical to the success of performance management. Employees need to understand the importance of performance management. This is the only way to get them onboard. It should be an all year round process to guarantee career development for employees.
